Tech Giant, Microsoft Restores Service After Massive Global Outage Hits 74 Countries
Tech giant Microsoft said on Saturday, November 14, 2026, that it has “restored service” to customers, effectively drawing a close to a massive outage that caused chaos and disrupted public services and business around the world.
“We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions,” the US-based company said in a post on the micro-blogging site, X, formerly Twitter.
The Genius Media Nigeria recalls Microsoft had already reported a “broad recovery” for Outlook email and other services the day before, stating the major disruption was due to a technical issue and “not related to cyber or AI/agents.”
This online newspaper understands that the outage swept the globe on Thursday, taking the company’s products offline in at least 74 countries and territories across the Americas, Europe, Asia and Africa, according to the monitoring site Downdetector.
Microsoft had attributed the disruption to “elevated load” on its infrastructure.
The tech giant said the stoppage affected its Outlook email service, as well as Microsoft’s Teams communication platform and the company’s Copilot AI assistant.
