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Spectranet Assures Subscribers of Excellent Service

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Spectranet Assures Subscribers of Excellent Service

Against the backdrop of the information that some networks are indebted within the industry which might disrupt service offering soon, Spectranet 4G LTE has come clear to state that the network is not affected by the issues raised in the published announcement recently as an organization that is consistently meeting its obligations with stakeholders.

Ajay Awasthi, Chief Executive Officer, Spectranet 4G LTE says the Spectranet 4G LTE network, since inception in 2013, has been in the forefront of ensuring that its service quotient is high and to sustain such high level service quotient, the Spectranet brand has not only invested in technology but also in human capital to ensure that customers enjoy high speed internet service.

He added that, Spectranet 4G LTE tapped into the yuletide period to initiate a special promotion tagged the Big Five Promo to celebrate with new and existing subscribers hoping that they will take advantage of the benefits of the promotion to increase data as well as onboard close friends and associates to the network that provides best-in-class service to subscribers.

The Spectranet 4G LTE network, according to him was built on trust and consistent excellent quality service to the subscribers and in the period of the yuletide, “we will continue to ensure that subscribers stay connected with excellent internet experience on our 4GLTE network”.

This is the theme of Spectranet’s new television commercial aimed at narrating the brand’s evolution and how it has enhanced giving super value to customers. The commercial connects the audience to the brand’s remarkable voyage of offering seamless internet connectivity to homes and businesses.

Deploying preference for youthfulness, Spectranet 4GLTE introduced a couple of Mifi devices for the young at heart this year with the first being, EVO Mifi and the latest- the premium Ace Mifi crafted stylishly for youths.

Awasthi believes the innovative drive reflect Spectranet’s resolve to channel significant investments into everything that will bring smiles to customers and make them feel the presence and import of the brand’s service offerings.

“When we commenced business for the year, we stated our position on consistent evolution and sustained investment in providing best-in-class customer service experience. As a customer-centric brand, we have stayed true to this promise with significant investment going into safety of systems and service excellence.

“We have brought our services closer to our customers with the creation of more express outlets and shops. We have received commendations and positive feedbacks from these points. Because we value our customers, we are raising investments to upgrade our systems and ensure their safety as they connect to opportunities and things that matter. We would do this in the coming year.”

Spectranet Limited was the first Internet Service Provider (ISP) to launch 4G LTE internet service in Nigeria. The brand is known for providing an affordable, faster and more reliable internet broadband to Nigerian homes and offices. Its internet service is currently available across Lagos, Abuja, Ibadan and Port Harcourt. Its state of the art network ensures high speed internet connectivity for the customers.

Spectranet 4G LTE is a recipient of multiple awards for Best Internet Service and 4G LTE Provider in Nigeria in 2016, 2017 and 2018.