A Jumia dispatch rider was caught on camera punching a customer for rejecting an item that was delivered to him.
A Twitter user, Quadri Olalekan .A, made this known in a Tweet where he shared the video of the dispatch rider assaulting the customer.
Twitter user wrote while sharing the video;
@JumiaNigeria Dispatch rider punched a customer who rejected a product on delivery cos it was diff frm his request, @JumiaNigeria claiming its a 3rd party company, on an order made on their website, below is the video of the rider and the customer
Watch video below;
Jumia has now responded to the allegation, the company wrote on their Twitter page saying the customer is now being attended to in order to resolve the issue. Jumia wrote;
Thanks for the concern.
The customer is currently being attended to in order to resolve the issue.