In a time when face mask and face shield is one of the most worn and sold commodity in Nigeria, due its recommendation from the Federal Government and the NCDC, which is very important to halt the spread of the current pandemic. Banks have advised customers to remove Face Mask And Face Shields when carrying out transactions through Automated Teller Machines (ATM) in other to avoid Failed Transactions
According to gathered information’s, it was revealed that some banks have installed face detection features, which can prevent an ATM from dispensing cash if it’s unable to recognize the face of the user.
“Fidelity Bank ATM machines have face detection features installed to curb incidences of fraudulent ATM withdrawals. However, we advise that you remove your facemask while carrying out ATM transactions to allow the ATM properly recognize you.” Fidelity Bank says.
As lockdown continues to ease gradually, banks have continued to expand their operations.
In an email to its customers, Guaranty Trust Bank Plc listed its branches that would be accessible to customers.
It said, “When visiting any of our branches, kindly protect yourself by wearing a facemask at all times. It is also very important that you keep a safe distance when in a queue inside or outside the branch.
“Before visiting any of our branches, please remember that you can withdraw up to N150,000 at all our ATMs and that you can do most of your banking from the safety of your home.”
GTBank said the customers could bank through its e-payment platforms.
Banks always advise customers to always wear their face mask when entering the banking hall but this latest information doesn’t not change the current procedure as it is only meant for those making use of the ATM.
